Employee Attrition - Where to Begin
As the pandemic has drawn to an end, few topics have received more attention than the “Great Resignation,” with predictions that 20% of...
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Cornerstone Paradigm Consulting, LLC
- Sep 22
- 4 min
Why Larger Companies (Sometimes) Take Longer to Upgrade Their Tech
If you have ever logged into an online banking platform, you’ve probably noticed that they tend to have user interfaces that would fit...
7 views0 comments
Cornerstone Paradigm Consulting, LLC
- Sep 15
- 4 min
Don’t Feel the Burn — Why Large Consultancies Will Let You Down
When a company decides it’s serious about increasing efficiency, upgrading technology, or anything else that involves changing processes,...
19 views0 comments
Cornerstone Paradigm Consulting, LLC
- Sep 8
- 4 min
Improving your CAHPS Scores Is Possible — Here’s How...
The Consumer Assessment of Healthcare Providers & Systems (CAHPS) score is a vital marker for hospital networks to get paid by Medicare...
0 views0 comments
Cornerstone Paradigm Consulting, LLC
- Sep 1
- 4 min
Standard Operating Procedures — Why They Matter for Employee Empowerment
Your Human Capital, otherwise known as your employees, is the company’s most valuable resource. It is not exactly a secret that they are...
18 views0 comments
Cornerstone Paradigm Consulting, LLC
- Aug 25
- 4 min
9 Reasons to Update Your Technology
Across dealing with clients, staying on top of administrative tasks, and preparing for tomorrow’s activities, sometimes, it can feel hard en
10 views0 comments
Cornerstone Paradigm Consulting, LLC
- Aug 18
- 3 min
The Cost of High Churn
A small leak can sink a giant ship. The same concept can apply to a company that loses a number of employees. A company will lose several...
25 views0 comments
Cornerstone Paradigm Consulting, LLC
- Aug 11
- 3 min
How to Boost Employee Engagement
No matter how great a company is at fulfilling market demand for a product or service or how efficient its processes are, it will...
7 views0 comments
Cornerstone Paradigm Consulting, LLC
- Aug 4
- 4 min
Supply Chain Inefficiencies Matter — But You Can Minimize Them
The supply chain is rife with challenges at the best of times, from natural disasters to shifts in supply and demand — and events such as...
42 views0 comments
Cornerstone Paradigm Consulting, LLC
- Jul 28
- 3 min
Overworked Employees? Here’s What to Do
When you’re in an environment where everyone is overworked, it can be tough to realize what’s happening at first — you might be so...
26 views0 comments
Cornerstone Paradigm Consulting, LLC
- Jul 21
- 3 min
Process Mapping: A Quick Guide
Nobody would walk straight into the middle of a forest with no map and expect to be able to find their way out. Yet when it comes to...
50 views0 comments
Cornerstone Paradigm Consulting, LLC
- Jul 14
- 3 min
Giving Up Your Spreadsheets Will Save You Money — Here’s Why
Microsoft launched Excel back in 1985. When you compare technology back then to the software of today, the difference is stark — yet many...
31 views0 comments
Cornerstone Paradigm Consulting, LLC
- Jul 7
- 3 min
Stay-Quitting
Several months ago, I introduced the concept of “stay quitting,” and no, that's not a typo. Stay quitting is not referring to a constant...
77 views0 comments
Cornerstone Paradigm Consulting, LLC
- Jun 30
- 4 min
Business Continuity Planning — Why it Matters
The world is a volatile place, and few things are more disruptive than running a business. That means you’re vulnerable to a whole host...
28 views0 comments
Cornerstone Paradigm Consulting, LLC
- Jun 23
- 6 min
Shadow IT: Managing the Risks
Shadow IT is a relatively new name for a rather old problem – Risk. Since the name does carry a somewhat sinister implication, it’s not...
50 views0 comments
Cornerstone Paradigm Consulting, LLC
- Jun 16
- 5 min
Financial Services, Above Par or Left Behind
One key impetus driving organizations in the financial services industry today is the constantly-shifting landscape. It is no longer...
12 views0 comments
Cornerstone Paradigm Consulting, LLC
- Jun 9
- 6 min
Manual Workarounds in Internal and External Supply Chains
Everyone works around something; whether it is an unforeseen obstacle or an expected complication. Given the warp-speed nature of...
26 views0 comments
Cornerstone Paradigm Consulting, LLC
- Jun 2
- 5 min
Top 7 areas you need to pay attention to in healthcare
Truth be told, healthcare in the US has experienced some improvements in the last decade. However, these improvements are inadequate...
19 views0 comments
Cornerstone Paradigm Consulting, LLC
- May 25
- 5 min
Why Process and Technology Stack Mapping are important for CCaaS Providers.
In today’s commercial ecosystem, customer experience is very often the mothership of business success. As the pace of change affects...
24 views0 comments
Cornerstone Paradigm Consulting, LLC
- May 19
- 5 min
Choosing Technology: The Role of Process and Technology Stack Mapping
When it comes to picking tools for your technology stack, an intentional, fact-based approach will prove to be invaluable in the long...
33 views0 comments
Cornerstone Paradigm Consulting, LLC
- May 12
- 6 min
The Complete Guide to 1PL, 2PL, 3PL, 4PL, 5PL
How many Parties are in the shipping and logistics space? Well, You have very likely become familiar with the phrase third-party...
80 views0 comments
Cornerstone Paradigm Consulting, LLC
- May 5
- 3 min
Over time not overnight
Issues in the internal and external supply chain don't happen overnight; they unravel over time. While, in theory, that may sound...
27 views0 comments
Cornerstone Paradigm Consulting, LLC
- Apr 28
- 6 min
Operations in Healthcare
Operations in healthcare cover the administrative, financial and legal aspects of a hospital’s activities. However, while the definition...
47 views0 comments
Cornerstone Paradigm Consulting, LLC
- Apr 21
- 6 min
What is Technology Stack Mapping and Why is it Important?
Every company relies on technology to get work done. Whether that includes Word or PowerPoint or more sophisticated tools like Netsuite...
92 views0 comments
Cornerstone Paradigm Consulting, LLC
- Apr 14
- 5 min
Contact Center as a Service: Meaning and Benefits
In line with the shift from business-led to customer-oriented commercial transactions, organizations understand that the customer truly...
32 views0 comments
Cornerstone Paradigm Consulting, LLC
- Apr 7
- 2 min
Is Your Internal Supply Chain Important?
If you have never heard of an internal supply chain, you are in luck. Oftentimes, when people think about the supply chain, they are only...
32 views0 comments
Cornerstone Paradigm Consulting, LLC
- Mar 31
- 2 min
Why Everything is Not a Dollar
Over the last 20 years, a growing trend has hit American consumers and their shopping habits that I refer to as the “dollar store...
38 views0 comments
Cornerstone Paradigm Consulting, LLC
- Mar 24
- 2 min
Analysis Paralysis, It’s Beneficial for Everyone
The phrase, “analysis paralysis” has been all over social media. Like most buzz words, terms, and catchphrases, people just use it and...
19 views0 comments
Cornerstone Paradigm Consulting, LLC
- Mar 17
- 4 min
4 Key Areas of Digital Transformation in Business
Digital transformation has quickly become one of the most overused, misunderstood buzz words across various verticals and, even worse, is...
26 views0 comments
Cornerstone Paradigm Consulting, LLC
- Mar 10
- 4 min
The Voice of the Customer can’t Be Silenced
The Voice of the Customer (VoC) is what one perceives as listening to their customers. It’s done with a process of collecting and...
28 views0 comments
Cornerstone Paradigm Consulting, LLC
- Mar 3
- 3 min
Five Steps For a Successful Business Process Redesign
Five clear steps for a successful Business Process Redesign for an organization at any stage.
58 views0 comments
Cornerstone Paradigm Consulting, LLC
- Feb 24
- 3 min
5 Things You Need To Know About Digital Transformation
As we live in the current digital era, we see digital transformation as a necessary change needed for the survival of a business. This...
21 views0 comments
Cornerstone Paradigm Consulting, LLC
- Feb 17
- 7 min
Unearthing Shadow IT to Drive Digital Transformation
Organizations pursue digital transformation so their business and processes can operate at the speed of the 21st century. But that drive...
60 views0 comments
Cornerstone Paradigm Consulting, LLC
- Feb 10
- 3 min
Why Does Your Business Need Process Mapping?
Discussing the potential benefits of process mapping A successful business is driven by processes, human capital, and technology. To...
36 views0 comments
Cornerstone Paradigm Consulting, LLC
- Feb 3
- 6 min
The Co$t of Doing Nothing
Have you ever thought about what the cost of doing nothing does to your business? Business leaders are faced with making hard, and often...
95 views0 comments
Cornerstone Paradigm Consulting, LLC
- Jan 27
- 3 min
Standard Operating Procedures - A Component of The Bigger Picture
Since we are a business operations consulting firm, we help our clients solve their problems, including reducing costs, increasing...
48 views0 comments
Cornerstone Paradigm Consulting, LLC
- Jan 20
- 6 min
Supply Chain Bottlenecks
With rising vaccination levels globally, the entire world is breathing a collective sigh of relief at the retreating coronavirus....
40 views0 comments
Cornerstone Paradigm Consulting, LLC
- Jan 13
- 3 min
This is Not a Time of Peace
We’re living in a technology renaissance, where it’s constantly changing and becoming more innovative, including cyberattacks. The more...
31 views0 comments
Cornerstone Paradigm Consulting, LLC
- Dec 15, 2021
- 4 min
Four Things You Should Know About the Status Quo
The status quo is the idea of keeping current affairs unchanged, even when change is necessary. So, what drives someone to maintain the...
34 views0 comments
Cornerstone Paradigm Consulting, LLC
- Dec 9, 2021
- 3 min
How to Manage the Current Supply Chain Bottlenecks by being Operationally Sound?
Supply chain refers to the steps needed to get a service or product to the customer and involves people, vendors, systems, processes, and...
27 views0 comments
Cornerstone Paradigm Consulting, LLC
- Dec 2, 2021
- 3 min
Bringing in Engagement into Employee Engagement
What is employee engagement? Employee engagement is the emotional connection an employee has between their work, their teams, the...
42 views0 comments
Cornerstone Paradigm Consulting, LLC
- Nov 17, 2021
- 4 min
Your Internal and External Supply Chain
The interconnection of your internal and external supply chain.
114 views0 comments
Cornerstone Paradigm Consulting, LLC
- Nov 11, 2021
- 7 min
The Solution to Call Centers After the Covid-19 Crisis
In a time of uncertainty, it can be hard to know which direction is best. Throughout the ongoing pandemic, a variety of businesses have...
32 views0 comments
Cornerstone Paradigm Consulting, LLC
- Oct 27, 2021
- 3 min
Why does your business need process mapping?
Discussing the potential benefits of process mapping A successful business is driven by processes, human capital, and technology. To...
56 views0 comments
Cornerstone Paradigm Consulting, LLC
- Oct 4, 2021
- 4 min
What You Need to Know About Supporting Technology in a CCaaS Implementation Project
Organizations struggling with outdated technology and cumbersome processes must undergo radical technological changes and re-engineer...
40 views0 comments
Cornerstone Paradigm Consulting, LLC
- Sep 29, 2021
- 3 min
5 things you need to know about digital transformation
As we live in the current digital era, we see digital transformation as a necessary change needed for the survival of a business. This...
40 views0 comments
Cornerstone Paradigm Consulting, LLC
- Aug 31, 2021
- 6 min
People and Processes: Change the Skillset, Change the Outcome
It may sound like a simple concept, change your skillset and you’ll change your outcome, but it’s actually more complicated than just...
39 views0 comments
Cornerstone Paradigm Consulting, LLC
- Aug 10, 2021
- 3 min
Ambiguous Leadership in Ambiguous Times - The Good, The Bad, and The Out of Business.
The 21st century is forcing us to rethink the way we do business. For some, they are pivoting the “what” and “how” to keep their business...
35 views0 comments
Cornerstone Paradigm Consulting, LLC
- Jun 28, 2021
- 5 min
Time is Money: Which One Do You Have More Of?
We’ve all heard the expression “time is money ,” but do you know what that actually means? Time is a valuable, finite resource that every...
49 views0 comments
Cornerstone Paradigm Consulting, LLC
- May 31, 2021
- 1 min
We Give Back 2021
Our Spring 2021 intern team decided to design cards for seniors in nursing homes across the globe. The special recipients are typically...
18 views0 comments