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ABOUT OUR FIRM

Don’t experiment with interesting theories, instead implement a set of proven practices based on facts and solve the problem once and for all. 

Amanda Russo

Who We Are:

We are a business operations consulting firm serving middle-market to large enterprises, domestically, and international clients across multiple industry verticals. With over 70 years of combined experience, we've solved complex business issues and pride ourselves on serving as impartial and trusted advisors, who are committed to leaving no stone unturned as we holistically analyze everything which falls under the roof of our client’s business operations. Our ultimate goal is to enable clients to increase productivity and efficiency, reduce operational costs, and improve their customer experience, with minimal disruption and a clear return-on-investment.

 

As a certified woman-owned small business and New York City Minority / Women Business Enterprise, we are committed to diversity and inclusion.

 
We Don't Change 
What You Do.
We Improve 
How You Do It.
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Our Vision

Give client companies the confidence and support they need to step beyond their fears and achieve their biggest dreams.

 
 
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Our Mission

We are committed to helping our clients improve productivity, profitability, scalability, and compliance with minimal disruption. We achieve this by engaging their team and identifying improvement opportunities. We aim to be the trusted advisors for companies that are facing difficult business challenges and need sound guidance in making critical decisions that impact their organizations and clients.  

 

Our Pillars of Success 

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Integrity

We do what we say we will do, and we do it the right way instead of the easy way.

Authenticity

Although we follow specific processes, the outputs we deliver are uniquely yours.

Inclusivity

We believe every person’s voice in the organization should be involved in your success. 

Empowerment

We own the fact that it’s your vision, not ours, and our job is to help you realize it.

Curiousity

We bolster confidence that enables you to dream bigger and believe you can achieve it.

Impartiality

We will vet any and all solutions we can find that will resolve the issues you’re having.

Featured Clients

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We bring fresh eyes to your legacy business practices

WHY

We’re Special

Your business deserves more than a generic high-level strategy. We tailor our approach to your specific business needs and provide a project plan. To ensure full change adoption, we continue working with you to implement the intricate and impactful process of transformation.